Landing page copy built from your customers' own words
Mines real customer language from reviews, tickets, and calls, then writes a page that uses their phrasing instead of your internal vocabulary.
Turns a single concrete event — a customer call, a shipped fix, a number that surprised you — into posts worth reading, instead of generating content about nothing.
Here is one real thing that happened. Turn it into social posts. WHAT HAPPENED: {{WHAT_HAPPENED}} CHANNEL: {{CHANNEL}} WHOSE VOICE: {{POV}} First, tell me: **is there actually something here?** If this is only interesting to us and not to a reader, say so and stop. Do not manufacture significance. If there is, write **three posts, three different angles**: - The observation — what this reveals that most people get wrong. - The specific — the story told plainly, with the detail that makes it real. - The useful — what a reader can do differently tomorrow because of it. For each: the opening line separately, since that is the only part most people read. Keep the concrete detail; it is the whole reason the post works. Then flag: - **Which of the three is weakest**, and why. - **Anything I should check before posting** — a claim about a customer, a number I'd need permission to share, a person identifiable from the detail. Rules: - Do not open with a rhetorical question, "Let that sink in", or a one-word line followed by a full stop. - No engagement bait, no "agree?", no thread-teasing. - Do not use an em dash more than once per post. - Do not generalise the specific detail away. "A customer" is worse than "a finance manager at a 40-person logistics firm". - If the story involves a real customer, assume I need their permission and say so.
Tools for this prompt
Where the input below comes from. The ones marked needed change the output a lot — fallbacks for each are further down.
This prompt is only as good as what you feed it. Web search covers anything public — these are the inputs it can't reach.
Customer calls, where the one real thing usually happens.
Don't have it: Ask the user to paste call notes, or fall back to written customer feedback.
Turning the chosen post into an image or carousel once the words are right.
Don't have it: Deliver the structured outline and text; the user lays it out wherever they like.
Only tools that web search cannot replace are listed. Anything public — reviews, job ads, papers, salary data — an agent can already fetch, so it is not listed here. No paid placements or affiliate links; if that changes, this line will say so.
A prompt is a skill with the serial numbers filed off. Install it once and your agent reaches for it on its own.
Paste this into ChatGPT, Claude Code, Codex, Cursor, or whatever you use:
Install the social-posts-from-one-real-thing skill globally from https://promptsbuddy.com/prompts/social-posts-from-one-real-thing/skill.md.claude/skills/social-posts-from-one-real-thing/SKILL.md
---
name: social-posts-from-one-real-thing
description: "Turns a single concrete event — a customer call, a shipped fix, a number that surprised you — into posts worth reading, instead of generating content about nothing. Use when the user asks for help with marketing tasks like social-media, content, marketing."
license: CC-BY-4.0
metadata:
source: https://promptsbuddy.com/prompts/social-posts-from-one-real-thing
author: "Rony"
version: "1.0"
---
# Social posts from one real thing that happened
Turns a single concrete event — a customer call, a shipped fix, a number that surprised you — into posts worth reading, instead of generating content about nothing.
## Inputs to collect first
Ask the user for anything below that they have not already given you. Do not
invent values for these.
- `WHAT_HAPPENED` — One specific real thing. A conversation, a result, a mistake, a number. (e.g. A customer told us they'd been doing month-end reconciliation by hand for four years because nobody had asked.)
- `CHANNEL` — Where it's going — the format constraints differ a lot. (e.g. LinkedIn, where our audience is finance and ops managers.)
- `POV` — Whose voice, and what they're known for. (e.g. Our founder, who writes plainly and dislikes hustle language.)
## Tools this works with
Do not require any of these. If one is unavailable, use the stated fallback and
say which input is missing rather than inventing it.
- **Fathom** — Customer calls, where the one real thing usually happens.
- Without it: Ask the user to paste call notes, or fall back to written customer feedback.
- https://fathom.video/
- **Canva** — Turning the chosen post into an image or carousel once the words are right. If its MCP server is connected, fetch this yourself.
- Without it: Deliver the structured outline and text; the user lays it out wherever they like.
- https://www.canva.com/
## Instructions
Here is one real thing that happened. Turn it into social posts.
WHAT HAPPENED:
{{WHAT_HAPPENED}}
CHANNEL: {{CHANNEL}}
WHOSE VOICE: {{POV}}
First, tell me: **is there actually something here?** If this is only
interesting to us and not to a reader, say so and stop. Do not manufacture
significance.
If there is, write **three posts, three different angles**:
- The observation — what this reveals that most people get wrong.
- The specific — the story told plainly, with the detail that makes it real.
- The useful — what a reader can do differently tomorrow because of it.
For each: the opening line separately, since that is the only part most people
read. Keep the concrete detail; it is the whole reason the post works.
Then flag:
- **Which of the three is weakest**, and why.
- **Anything I should check before posting** — a claim about a customer, a
number I'd need permission to share, a person identifiable from the detail.
Rules:
- Do not open with a rhetorical question, "Let that sink in", or a one-word
line followed by a full stop.
- No engagement bait, no "agree?", no thread-teasing.
- Do not use an em dash more than once per post.
- Do not generalise the specific detail away. "A customer" is worse than "a
finance manager at a 40-person logistics firm".
- If the story involves a real customer, assume I need their permission and say so.
## Notes from people who use this
- The gate at the top is the point — most social content is generated from nothing, and it shows.
- One real event beats ten content ideas. Keep a note of things that surprise you; that note is your content calendar.
- The permission check has saved people from posting a customer story they hadn't cleared.
---
Social posts from one real thing that happened · by Rony · v1.0
From PromptsBuddy — https://promptsbuddy.com/prompts/social-posts-from-one-real-thing
Licensed CC BY 4.0.
Every prompt is also available at /prompts/social-posts-from-one-real-thing/skill.md — see all install options.
Most social prompts take a topic and generate posts. That is how you get a feed of confident, forgettable observations that could have been written without ever speaking to a customer — and readers can tell instantly.
Starting from one concrete event and gating on "is there anything here?" inverts it. Some days the honest answer is no, and a prompt that will tell you so is worth more than one that always produces three posts.
The instinct when publishing is to generalise — "a customer" instead of "a finance manager at a 40-person logistics firm" — because the specific feels risky. The specific is the entire reason anyone believes it.
Mines real customer language from reviews, tickets, and calls, then writes a page that uses their phrasing instead of your internal vocabulary.
Under 90 words, one specific observation about them, one ask small enough to say yes to. Includes the test for whether it's actually personalised or just mail-merged.